Terms & Conditions

Last updated: April 2025  |  Pulse Health Limited

These Terms and Conditions govern your use of the Pulse Health website (pulsehealth.co.nz) and the services provided by Pulse Health Limited ("Pulse Health", "we", "us"). By accessing our website or booking a service, you agree to these terms.

1. Website Use

The content on this website is provided for general informational purposes only. While we take care to ensure accuracy, we do not guarantee that information is complete, current, or error-free. You must not use this website for any unlawful purpose or in a way that infringes the rights of others. Pulse Health reserves the right to modify, suspend, or discontinue any part of this website at any time without notice.

2. Medical Information Disclaimer

Information on this website does not constitute medical advice. It is provided for general educational purposes only. Always consult a qualified health professional before making any decisions about your health or treatment. Pulse Health accepts no liability for reliance on any information published on this website.

3. Booking & Appointments

When you book an appointment or consultation through our website or contact forms, you agree to:

• Provide accurate and complete information.
• Attend appointments at the scheduled time, or provide reasonable notice if you need to cancel or reschedule.
• Pay any applicable consultation or treatment fees as agreed at the time of booking.

4. Cancellation Policy

We ask for at least 24 hours' notice for appointment cancellations or rescheduling. Late cancellations or no-shows may incur a cancellation fee. This helps us make appointment slots available for other patients in need of care. Please contact your clinic directly to reschedule or cancel.

5. Treatment Outcomes

Results from clinical treatments and aesthetic procedures vary between individuals. Any outcomes discussed, shown, or described on this website are indicative only. Individual results may vary. Pulse Health does not guarantee specific results from any treatment.

6. Pricing

Prices shown on this website are indicative only and subject to change without notice. Final pricing will be confirmed at the time of consultation or order. Prices are in New Zealand dollars (NZD) and include GST unless otherwise stated.

7. Limitation of Liability

To the fullest extent permitted by New Zealand law, Pulse Health is not liable for any indirect, incidental, or consequential loss or damage arising from your use of this website or reliance on its content. Nothing in these terms limits your rights under the Consumer Guarantees Act 1993 or Fair Trading Act 1986 where those rights apply to you as a consumer.

8. Intellectual Property

All content on this website — including text, images, graphics, logos, and design — is the property of Pulse Health Limited or its licensors and is protected by New Zealand and international copyright law. You may not reproduce, distribute, or use any content from this site without prior written permission from Pulse Health.

9. Third-Party Links

This website may contain links to third-party websites. These links are provided for convenience only. Pulse Health does not endorse or accept responsibility for the content of linked sites.

10. Governing Law

These Terms and Conditions are governed by the laws of New Zealand. Any disputes will be subject to the exclusive jurisdiction of the New Zealand courts.

11. Changes to These Terms

We may update these Terms and Conditions from time to time. Changes take effect when posted to this page. Continued use of our website after changes are posted constitutes acceptance of the updated terms.

12. Contact